Politique d’expédition

Last updated: July 27, 2026

1. Shipping Destinations

We currently ship orders to valid addresses within Canada, including Canadian provinces and territories.

We do not currently offer international shipping.

Some remote or difficult-to-access locations may require additional delivery time or may be subject to carrier restrictions. Any applicable shipping limitations or additional charges will be communicated before the order is confirmed.

2. Custom-Made Products

TonightCode NFC business cards are personalized products that may be manufactured according to customer-approved specifications, including:

Names and contact information;
Logos and branding;
Colours and designs;
QR codes, URLs or digital profiles;
NFC programming and configuration;
Card material, finish and quantity.

Production normally begins after:

The required order information has been received;
The customer has approved the final design or proof, when approval is required; and
Payment has been successfully completed or otherwise arranged in writing.

Delays in providing information, approving a design or completing payment may affect the estimated production and delivery dates.

3. Production and Delivery Estimates

Production and delivery times vary depending on the order’s quantity, materials, customization requirements, destination and carrier availability.

An estimated production and delivery timeframe will be displayed during checkout, included in the applicable quotation or communicated in writing before the order is confirmed.

Unless expressly stated in writing, all production and delivery dates are estimates rather than guaranteed dates.

The estimated delivery period begins only after the order is ready for shipment. Production time and carrier transit time are separate unless the quotation or order confirmation expressly combines them.

Business days exclude Saturdays, Sundays and statutory holidays.

4. Rush Orders

Rush production or expedited delivery may be available for certain orders.

Availability must be confirmed by TonightCode before the order is placed. Additional charges may apply and will be disclosed before the customer confirms the order.

Selecting expedited shipping reduces the carrier’s estimated transit time but does not necessarily reduce production time unless rush production is also confirmed in writing.

5. Shipping Charges

Shipping charges depend on factors such as:

Delivery destination;
Package dimensions and weight;
Selected delivery method;
Order quantity;
Carrier rates; and
Any requested expedited service.

Applicable shipping charges will be displayed during checkout or included in the written quotation before the customer confirms the order.

Unless otherwise stated, applicable sales taxes are calculated separately.

6. Order Confirmation

After an order is placed, the customer will receive an order confirmation, invoice or accepted quotation containing the relevant order details.

Customers are responsible for reviewing the confirmation and promptly reporting any incorrect product specifications, contact information or delivery information.

7. Shipping Address

Customers must provide a complete and accurate shipping address.

Before shipment, address corrections may be requested by contacting:

Email: tonightcodeagency@gmail.com
Telephone: 514-463-5010

An address change is not confirmed until TonightCode provides written confirmation.

Once an order has been transferred to the carrier, TonightCode may be unable to change or redirect the delivery address.

When a package is returned because the customer supplied an incomplete or incorrect address, refused delivery or failed to retrieve the package, additional delivery charges may apply before the order is shipped again. These charges will be communicated before reshipment.

This section does not apply when the delivery problem was caused by TonightCode or the carrier.

8. Tracking Information

Tracking information will be provided by email when tracking is available for the selected delivery service.

Tracking information may take some time to become active after a shipping label is created. Customers should use the carrier’s tracking information for the latest available delivery status.

9. Delivery Delays

Weather conditions, carrier interruptions, peak-season volume, labour disruptions, emergencies, remote destinations and other circumstances may affect delivery.

When TonightCode becomes aware of a significant delay, we will make reasonable efforts to inform the customer and provide updated information.

Nothing in this Shipping Policy limits a customer’s mandatory rights under applicable consumer-protection legislation, including any rights relating to an order that is not delivered within the legally applicable period.

10. Lost Packages

A package may be considered lost when the carrier confirms that it cannot be located or when it has not arrived after the carrier’s applicable investigation period.

Customers who believe that an order has been lost should contact TonightCode with:

The order number;
The customer’s name;
The delivery address; and
Any relevant tracking information.

TonightCode will work with the carrier to investigate the shipment. Depending on the investigation and applicable law, the available remedy may include replacement of the order, a refund or another reasonable resolution.

11. Packages Marked as Delivered

When tracking indicates that a package was delivered but the customer cannot locate it, the customer should:

Confirm the delivery address shown in the order confirmation;
Check entrances, mailrooms, parcel lockers and other safe delivery locations;
Ask household members, building staff or neighbouring occupants whether they accepted the package; and
Contact TonightCode promptly so that a carrier investigation can be requested when appropriate.

A delivered tracking status does not prevent the customer from contacting us about a missing package. Each report will be reviewed based on the available information and applicable legal requirements.

12. Damaged Packages or Products

Customers should inspect their order shortly after delivery.

When an order arrives damaged, the customer should contact TonightCode as soon as reasonably possible and provide:

The order number;
A description of the damage;
Photographs of the product;
Photographs of the exterior and interior packaging; and
A photograph of the shipping label, when available.

Customers should retain the damaged product and its original packaging until instructed otherwise, as the carrier may require them during its investigation.

Depending on the circumstances and applicable law, TonightCode may repair or replace the affected product, issue a refund or provide another appropriate remedy.

Reporting an issue promptly helps us investigate it, but nothing in this section reduces any legal warranty or other mandatory right available to the customer.

13. Incorrect Orders

When the customer receives a product that does not correspond to the approved design, order confirmation or invoice, the customer should contact TonightCode promptly.

TonightCode will review the approved proof, order specifications and delivered product. When the error is attributable to TonightCode, we will provide an appropriate correction at no additional charge, subject to applicable law.

Differences resulting from information, files, links, spelling or designs approved or supplied by the customer are governed by our applicable approval, return and service terms.

14. Returns and Exchanges

Shipping-related returns, exchanges and refunds are also subject to our [Return and Refund Policy].

Because NFC business cards are commonly personalized, eligibility for voluntary returns may be limited once production begins. This does not limit remedies available for damaged, defective, incorrectly produced or legally non-compliant products, or any other mandatory rights provided by law.

15. Order Cancellation

Requests to cancel an order should be submitted as soon as possible.

Because orders may be customized and produced shortly after approval, voluntary cancellation may no longer be possible after design work, programming or manufacturing has begun.

Any cancellation rights required by applicable law remain unaffected. Additional details are available in our Refund Policy.

16. Contact Us

Questions about shipping, delivery or an existing order may be sent to:

Trade name: TonightCode inc. | CodeCeSoir inc.
Phone number: 514-463-5010
Email: tonightcodeagency@gmail.com
Physical address: Tonight Code, 406 Rue de Newport, LaSalle QC H8R 3B2, Canada

Please include the relevant order number when contacting us about an existing order.

17. Applicable Law

This Shipping Policy is governed by the laws applicable in Québec and the federal laws of Canada applicable therein.

Nothing in this policy excludes, restricts or modifies a legal warranty, consumer right or merchant obligation that cannot lawfully be excluded, restricted or modified.

Before publishing, replace the contact placeholders and make sure every quotation or checkout confirmation provides a concrete estimate such as “Estimated production: 5–10 business days; estimated shipping: 2–10 business days.” Québec guidance states that, where an agreed written delivery date is missed by more than 30 days—or no delivery date was specified and more than 30 days pass after the contract—the consumer may have a right to cancel.